![]() “Regardless of your data usage, MidSouth doesn’t throttle your upload or download speeds.”Īdditional perks for MidSouth Fiber Internet subscribers include access to 24/7 tech support and an app designed to simplify the experience and protect devices from malicious threats. “MidSouth offers symmetrical, unlimited speeds to its members,” Kelton said. Kelton said MidSouth focuses on providing its members with top-tier service. Now, I can upload entire galleries in minutes instead of hours or days.” With the speeds and reliability fiber offers, Jeffries said her ability to turnaround photos quicker improves the likelihood a client purchases photos from her website. “Before MidSouth Fiber, we were using hotspots just to get the job done. “As a wedding and livestock photographer, my job requires uploading media online,” Jeffries said. MidSouth Fiber subscriber Jessica Jeffries struggled with her career working from home before becoming a subscriber. Many of MidSouth’s active subscribers identify as work from home subscribers.īefore launching the Fiber to the Home project, MidSouth conducted research to ensure its equipment and offerings could not only service the average family but be reliable enough to support the changing workforce environment. As a result, a lot of people packed up their families and moved them out of the city,” Kelton said. “The pandemic proved many jobs could be completed remotely. The Covid-19 pandemic accelerated growth in the cooperative’s service territory. Since connecting its first subscriber in June 2020, MidSouth has continued to provide fast and reliable internet to homes and businesses. Installing a strong internet infrastructure now prepares the territory as more residents and businesses move into the area. Nestled in the heart of the Texas Triangle between major cities Houston, Dallas, and San Antonio, MidSouth territory is in a unique position for future economic growth. “Our members wanted a reliable internet option competitive with those found in urban cities and MidSouth decided to deliver.” “It’s just like in the 1940s when MidSouth Electric Co-op was born from a need of electricity in rural areas investor-owned utilities refused to provide service to,” Kelton said. Originally scheduled to take three years to complete, MidSouth’s team worked long nights and through weekends to ensure members have access to reliable high-speed internet.Īs fiber internet is introduced into the territory, MidSouth General Manager and CEO Kerry Kelton said fiber internet is life changing for some members. Two years after its first connection, MidSouth Fiber Internet completed its initial 3-phase Fiber to the Home construction project last month. Thank you for being a valued member of MidSouth Electric Co-op.With true speeds up to 1 gig, MidSouth Fiber Internet is a trailblazer in its community, bringing vital services to rural areas historically ignored by other internet providers. If you have any questions or concerns, please feel free to call us at (936) 825-5100 to speak with one of our member service representatives. The member service department is available to assist with any bill payment difficulties. Critical care designation also does not excuse or prevent delinquent accounts from disconnection of service. It does not mean MidSouth EC will be able to restore your power any faster in the event of weather-related or other power outages. Critical care designations help ensure that you receive advance notice of planned outages, when possible. If you do not supply MidSouth EC with updated information, you will be removed from the program until a new notification is received. ![]() ![]() It is your responsibility to adhere to the requirements. MidSouth EC requires that members submit a signed notice from your doctor stating your candidacy for the critical care program. With 2020 well underway, it’s time to renew and update your information for the current service year. Members also must renew and update their information annually to remain a part of this program. MidSouth EC requires that a signed form from your doctor be submitted prior to your inclusion in this classification. MidSouth Electric Co-op members who depend on electronically powered medical equipment can be classified as a “critical care” member.
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